Panduit Cougar LS9 User Manual download pdf (Page 39)

PRINTER TROUBLESHOOTING

This section helps identify printer conditions and problems that can often be

solved by the user. If you are unable to correct the problem contact Panduit

Technical Support at 866-871-4571 or Panduit Customer Service at 800-777-

3300.

SYMPTOM ACTION

POWER

Printer does not

power up properly,

and LCD does not

come on.

• To turn printer ON, press the power button.

• Make sure that 6 AA alkaline batteries are loaded in

the printer. If problem persists, replace batteries.

• Plug in AC Adapter.

PRINTING

Not printing.

• Make sure printer:

1. Is turned ON

2. Has label cassette loaded properly.

3. Label media is fed beneath guide arm on

cassette.

4. Print head latch is locked.

5. Has text or tools on the screen to print.

Tools Too Big!

• The items on the home screen are too large for the

printable area. You can:

• Reduce the text size on the home screen

• Reduce the symbol size

• Reduce the bar code size

• Rotate the label

• Use a larger label

Media is not

advancing properly

in the printer.

• Print head latch is not locked.

• End of label roll reached. Replace label cassette.

• Label jam in printer. Label is caught in print

mechanism. To clear jam:

1. Turn printer power OFF.

2. Unlock the print head latch.

3. Open cassette door.

4. Detach any printed labels with cutter.

5. Remove label cassette from printer.

6. Carefully remove any labels caught in the printer.

7. Reinstall label cassette.

8. Replace cassette door.

9. Lock print head latch.

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Panduit Cougar LS9 User Manual Page 39

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